Last Updated: September 24, 2026

PLEASE READ CAREFULLY

These Terms contain a binding arbitration provision and a class action waiver in Section 19. These provisions affect your legal rights, including your right to file a lawsuit in court and to participate in a class action. Please read Section 19 carefully. You have the right to opt out of arbitration within 30 days as described in Section 19.6.

1. Agreement to Terms

These Terms and Conditions ("Terms") are a binding agreement between you and Geau Designs LLC, a South Carolina limited liability company doing business as Geau Sport ("Geau Sport", "we", "us", or "our").

These Terms govern your access to and use of geausport.com and any related pages, features, and services (collectively, the "Site"), and your purchase of any products from us.

By accessing the Site, placing an order, creating an account, or subscribing to our email list, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, do not use the Site or purchase our products.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to purchase from us or create an account. By using the Site, you represent that you meet these requirements and that all information you provide is accurate and complete.

3. Consent to Data Collection and Tracking Technologies

Please read this section together with our Privacy Policy.

The Site uses cookies, tracking pixels, tags, software development kits, and similar technologies (collectively, "Tracking Technologies"), some of which are operated by third parties. These Tracking Technologies collect information about your device and your activity on the Site, including your IP address, device and browser characteristics, pages viewed, links clicked, items viewed and added to cart, referral source, and the date and time of your visit, and they transmit that information to the third parties that operate them.

The third parties that may receive information about your visit are identified by name in our Privacy Policy.

When you first visit the Site, you are presented with a consent banner. Non-essential Tracking Technologies do not operate until you make a selection. By accepting cookies and Tracking Technologies through that banner, and by continuing to use the Site after doing so, you expressly consent to the collection, recording, use, and transmission of your information as described in this Section and in our Privacy Policy, including transmission to and processing by the third parties identified there.

You may decline non-essential Tracking Technologies at any time using the consent banner or the cookie preferences button in the lower left corner of every page. We also honor Global Privacy Control signals.

Certain technologies are strictly necessary for the Site to function, including those required to maintain your session, keep items in your cart, secure the Site, and process your order. These operate regardless of your selection, and your use of the Site constitutes consent to them.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at help@geausport.com if you believe your account has been compromised. We may suspend or terminate an account at any time for any reason, including suspected fraud or violation of these Terms.

5. Products, Descriptions, and Availability

We make reasonable efforts to describe and display our products accurately. However, we do not warrant that product descriptions, colors, images, dimensions, or other content on the Site are accurate, complete, current, or error-free. Actual product colors may vary depending on your display.

All products are subject to availability. We may limit quantities, discontinue products, or restrict sales to any person or geographic region at our discretion.

6. Pricing, Orders, and Payment

All prices are in U.S. dollars and are subject to change without notice. Applicable taxes are calculated at checkout.

Your submission of an order is an offer to purchase. We may accept or decline any order for any reason, including suspected fraud, pricing or product errors, or unavailability. If we decline an order after payment has been authorized, we will not charge you or will refund the amount charged.

Pricing and typographical errors. If a product is listed at an incorrect price due to a typographical, pricing, or system error, we reserve the right to cancel the order and refund any amount charged, whether or not the order has been confirmed.

Payment is processed by third-party payment processors. We do not collect or store full payment card numbers. You represent that you are authorized to use the payment method you provide.

7. Shipping, Delivery, and Risk of Loss

Where we ship. We ship within the United States only. If you are located outside the United States, please see our International Orders page for information about authorized retailers.

Free shipping. We offer free shipping on all orders, with no order minimum.

Processing and delivery. Orders typically ship within 1 to 2 business days. Once your order ships, you will receive a confirmation email with tracking information.

Shipping timeframes are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other circumstances outside our control.

Title and risk of loss pass to you upon our delivery of the products to the carrier.

You are responsible for providing an accurate shipping address. We are not responsible for orders delivered to an incorrect address you provided.

8. 60-Day Try & Decide Return Policy

We want you to be confident in your purchase. Our 60-Day Try & Decide policy gives you time to use your bag and decide whether it is right for you.

Return window. You have 60 days from the date your bag is delivered to request a return.

Condition requirements. To be eligible for a return under this policy:

• The bag must be in new condition

• The original tags must still be attached

• The bag should be returned in its original packaging where possible

Return shipping. Return shipping is free.

Eligibility limits. This policy applies only to Geau Sport bags purchased directly from geausport.com. It does not apply to products purchased from any other retailer or marketplace. One return per customer, per order. International orders are not eligible.

How to start a return. Email us at help@geausport.com with the subject line "Return request for [your order number]" and include:

• Your name

• Your order number

• The condition of the product, including whether it is still in new condition and whether the original tags are attached

• Your primary reason for the return

Refunds. Approved refunds are issued once the returned bag arrives at our warehouse. Refunds are issued to the original method of payment. Depending on your bank or card issuer, additional time may pass before the refund appears on your statement.

Our discretion. We may decline a return that does not meet the conditions above, or that we determine in good faith to be abusive of this policy, including repeated returns or returns of products that show use beyond ordinary trial.

9. The Last Bag Guarantee (Product Warranty)

Standard coverage. Every Geau Sport bag includes a 1-Year Limited Warranty from the date of purchase.

Lifetime coverage. To extend coverage to our Lifetime Warranty, you must register your bag with us within 30 days of purchase using the registration form on our Site. Registration confirms ownership and takes less than a minute. Bags that are not registered within 30 days remain covered by the 1-Year Limited Warranty only.

What is covered. This warranty covers defects in materials and workmanship, including:

• Broken or failed zippers

• Stitching failures

• Material defects caused by manufacturing issues

What is not covered. This warranty does not cover:

• Normal wear and tear, including scuffs, fading, fabric abrasion, or fraying over time

• Damage caused by misuse, accidents, or overloading

• Cosmetic issues that do not affect functionality

• Lost or stolen bags

• Bags purchased from unauthorized sellers or third-party marketplaces, including Facebook Marketplace, eBay, or similar platforms

• Bags without proof of purchase

Zipper care requirement. Compliance with our published Zipper Maintenance Guidelines is a condition of warranty coverage for zipper-related claims.

How to make a claim. Email help@geausport.com with your name, order number or proof of purchase from an authorized retailer, date of purchase, a brief description of the issue, one or more clear photographs showing the problem, and your preferred shipping address.

Remedy. If a claim is approved, our sole obligation, and your sole and exclusive remedy, is to ship a replacement bag of comparable value. We do not offer repairs, refunds, or cash equivalents under this warranty. We do not require you to return the original bag.

Replacement shipping. Replacement shipping is free within the contiguous United States. If you are located outside the contiguous United States, you are responsible for the cost of shipping the replacement.

Purchases outside the United States. Warranty coverage for bags purchased outside the United States is handled by the authorized international retailer from which the bag was purchased, according to that retailer's local warranty process. Contact that retailer directly to initiate a claim.

Transferability. This warranty extends to the original purchaser only and is not transferable.

Limits. This warranty is the only express warranty we provide. It is given in place of all other warranties, express or implied, to the fullest extent permitted by law. See Sections 14 and 15.

10. Acceptable Use

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms

• Use any robot, spider, scraper, crawler, or other automated means to access the Site, or to extract, monitor, copy, or index its contents, except for search engine crawlers operating in accordance with our robots.txt file

• Attempt to gain unauthorized access to the Site, other users' accounts, or any systems or networks connected to the Site

• Interfere with, disrupt, overload, or impair the Site or its infrastructure

• Introduce viruses, malware, or other harmful code

• Reverse engineer, decompile, or attempt to derive the source code of any part of the Site

• Purchase products for the purpose of unauthorized commercial resale

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

• Use the Site to harass, abuse, defame, or harm any person

• Collect or harvest personal information of other users

We may investigate any suspected violation and take any action we consider appropriate, including suspending access, canceling orders, and reporting the matter to law enforcement.

11. Intellectual Property

The Site and all of its contents, including text, graphics, logos, images, product designs, and software, are owned by us or our licensors and are protected by United States and international intellectual property laws. "Geau Sport" and our logos are our trademarks. Nothing in these Terms grants you any right to use them.

You may view and print Site content for your personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, or create derivative works from Site content without our prior written permission.

12. User Content

If you submit reviews, photographs, comments, or other content to the Site ("User Content"), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, and display that User Content in any media, in connection with our business, including for marketing and promotional purposes, without compensation to you.

You represent that you own or have the necessary rights to your User Content, that it is accurate, and that it does not infringe any third party's rights or violate any law.

We may remove any User Content at any time for any reason, but we have no obligation to monitor or remove User Content.

13. Third-Party Links and Services

The Site may contain links to or integrations with websites and services operated by third parties. We do not control and are not responsible for their content, products, policies, or practices. Your dealings with third parties are solely between you and them.

14. Disclaimer of Warranties

EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET OUT IN SECTION 9, THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on the duration of implied warranties. In those jurisdictions, the above exclusions apply to the fullest extent permitted by law, and any implied warranty is limited in duration to the applicable warranty period in Section 9.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL GEAU DESIGNS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in this Section limits our obligation to provide a replacement bag under an approved warranty claim as described in Section 9.

Some jurisdictions do not allow the limitation or exclusion of certain damages. In those jurisdictions, the above limitations apply to the fullest extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Geau Designs LLC and its members, managers, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms, your misuse of the Site or any product, your User Content, or your violation of any law or third-party right.

17. Assumption of Risk

Our products are athletic and recreational equipment intended for ordinary use in carrying sporting goods and personal items. You are responsible for inspecting products upon receipt, for not overloading them beyond their intended capacity, and for using them in a manner consistent with their intended purpose.

18. Informal Dispute Resolution

Before initiating arbitration or any other proceeding, you and we agree to first attempt to resolve the dispute informally.

The party raising the dispute must send the other a written notice describing the nature and basis of the claim and the specific relief sought. Notice to us must be sent to help@geausport.com with the subject line "Dispute Notice." Notice to you will be sent to the email address associated with your account or order.

The parties will make a good faith effort to resolve the dispute for 60 days after the notice is received. If the dispute is not resolved within that period, either party may proceed under Section 19.

This informal resolution process is a condition precedent to initiating arbitration. The 60-day period tolls any applicable limitations period.

19. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND LIMITS THE WAYS YOU CAN SEEK RELIEF FROM US.

19.1 Agreement to Arbitrate

Except as provided in Sections 19.4 and 19.6, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, your use of the Site, any product purchased from us, our marketing or advertising, our collection or use of information about you, or the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before, during, or after the termination of these Terms, will be resolved exclusively by final and binding individual arbitration rather than in court.

This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

19.2 CLASS ACTION WAIVER

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

If this class action waiver is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief, and only that claim or request for relief, will be severed from the arbitration and may be brought in a court of competent jurisdiction, and the remainder of the disputes will proceed in arbitration.

19.3 JURY TRIAL WAIVER

YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL in any dispute subject to this Section 19.

19.4 Exceptions

This Section 19 does not apply to:

• Claims that qualify for and are brought in small claims court, so long as the claim remains in that court and proceeds only on an individual basis

• Claims for injunctive or equitable relief relating to intellectual property, unauthorized access to the Site, or violations of Section 10

19.5 Arbitration Procedure

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section. The rules are available at adr.org.

The arbitration will be conducted by a single neutral arbitrator. Unless the parties agree otherwise, any in-person hearing will be held in Greenville County, South Carolina, or, at your election, in the county of your residence. Arbitrations involving $25,000 or less may be conducted by telephone, videoconference, or on the basis of written submissions, at your election.

Costs. We will pay all AAA filing, administrative, and arbitrator fees in excess of the amount you would have paid to file the same claim in a South Carolina state court of competent jurisdiction, unless the arbitrator determines that your claim was frivolous or brought for an improper purpose. Each party is otherwise responsible for its own attorneys' fees, except where an applicable statute or the arbitrator's award provides otherwise.

The arbitrator has exclusive authority to resolve all disputes regarding the interpretation, applicability, enforceability, and scope of this arbitration agreement, except that a court has exclusive authority to decide the enforceability of the class action waiver in Section 19.2.

The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

19.6 YOUR RIGHT TO OPT OUT

You may opt out of this arbitration agreement and the class action waiver.

To opt out, send written notice to help@geausport.com with the subject line "Arbitration Opt-Out" within 30 days of the date you first accept these Terms. Your notice must include your full name, the email address associated with your account or order, and a clear statement that you wish to opt out of arbitration.

Opting out will not affect any other part of these Terms, and it will not affect your ability to purchase from us or use the Site in any way. If you opt out, disputes will be resolved in the courts identified in Section 20.

19.7 Survival

This Section 19 survives termination of these Terms and the closure of your account.

20. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of South Carolina, without regard to its conflict of laws principles.

For any dispute not subject to arbitration under Section 19, you and we agree that the exclusive jurisdiction and venue will be the state or federal courts located in Greenville County, South Carolina, and each party consents to personal jurisdiction in those courts and waives any objection based on inconvenient forum.

Nothing in this Section deprives you of the protection of any mandatory consumer protection provisions of the law of the state in which you reside.

21. Time Limitation on Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION AROSE, OR IT IS PERMANENTLY BARRED.

This Section does not shorten the coverage period of the warranty in Section 9. Claims arising under that warranty must be brought within one year after the warranty claim is denied.

22. Changes to These Terms

We may modify these Terms at any time. The "Last Updated" date at the top reflects the most recent revision. Material changes take effect 30 days after posting, or upon your next purchase or account login, whichever comes first. Your continued use of the Site after that time constitutes acceptance.

If you do not agree to modified Terms, your remedy is to stop using the Site.

Changes to Section 19 will not apply retroactively to any dispute for which a Dispute Notice was already delivered under Section 18.

23. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason. Sections 11 through 21 and 24 survive any termination.

24. General Provisions

Severability. If any provision of these Terms is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions remain in full force and effect. Section 19.2 contains its own severability rule, which controls as to that Section.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, dissolution, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, labor disputes, supply chain disruption, carrier delays, government action, or failures of the internet or third-party services.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Site and supersede all prior agreements and understandings. Where a conflict exists between these Terms and any other page on the Site, these Terms control.

Headings. Section headings are for convenience only and do not affect interpretation.

25. Contact

Questions about these Terms:

Email: help@geausport.com

Mail: Geau Designs LLC, Greenville, South Carolina