Return Policy

Geau Sport, Premium Tennis Accessory Brand

"First of all your customer service is the best there is, as compared to Hyatt Regency, Tumi, Hilton, Marriott , etc... This is a company to be proud of, who stands by their product/service and especially their customers. I am absolutely blown away by the level of customer care by your company. The only other company who runs this well is Apple."

– Karl L.

At Geau Sport, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can either return your order for a refund or exchange it for something else.

 To be eligible for a return or exchange:

  • The request must be made within 30 days from the date of receiving the product
  • Returned products cannot be used and must be in the condition you received them – inclusive of hang tags and insert cards

 A refund will be given for the cost of the item. Shipping and handling are non-refundable. Buyer must pay for the return shipping, any necessary packaging, and handling charges.

 Returns are credited to the original form of payment.

 RETURN PROCEDURE

Please contact help@geausport.com to initiate a return. When emailing us your return request, please include your name,  order number, condition of the product, and primary reason for the return request.

 If you receive a return authorization from Geau Sport, please ship the product to the below address and include a note inside the box that states the name of the product being returned along with the original order #:

Ship Central

ATTN: RETURNS

C/O: Geau Sport

8152 S. Welby Park Dr.

West Jordan, UT 84088