"First of all your customer service is the best there is, as compared to Hyatt Regency, Tumi, Hilton, Marriott , etc... This is a company to be proud of, who stands by their product/service and especially their customers. I am absolutely blown away by the level of customer care by your company. The only other company who runs this well is Apple."
– Karl L.
At Geau Sport, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can either return your order for a refund or exchange it for something else. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.
Shipping and handling are non-refundable. Buyer must pay for the return shipping, any necessary packaging, and handling charges.
Custom items and gift cards are nonrefundable.
Please contact email@example.com to initiate a return. Please include your name and order number, original order confirmation, or a photo/scan of your original purchase receipt.